At TractorSuspensionSeat.com, we value your privacy and are committed to protecting the personal information you provide when you visit our website or interact with our services. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data, as well as the rights you have over your information. By using this website, you agree to the terms outlined in this policy.

Table of Contents

1. Introduction

The purpose of this Privacy Policy is to inform you about the types of personal data we collect, how we use that information, and the measures we take to protect it. We are committed to complying with all relevant data protection regulations, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

2. Information We Collect

We collect personal information that you provide directly to us, as well as automatically collected data when you use our website.

Types of Data We Collect:

Personal Information: When you fill out forms, subscribe to our newsletter, or make a purchase, we may collect personal information such as your name, email address, phone number, and mailing address.
Transactional Information: When you make a purchase, we collect information related to your purchase history, payment details, and shipping information.
Usage Data: We collect data about your browsing behavior, including pages viewed, time spent on the site, IP addresses, and other analytics to help us improve user experience.
Cookies and Tracking Data: Our website uses cookies and similar tracking technologies to enhance your browsing experience and track certain information about your visit.

3. How We Collect Information

We collect your personal information in the following ways:

Directly from You: When you submit forms, request information, create an account, or place orders, you provide personal details directly to us.
Automatically: Information such as browsing patterns, IP addresses, and device information is collected automatically as you navigate our website.
Through Cookies: Cookies allow us to track your usage and preferences to personalize your experience. You can manage your cookie preferences through your browser settings.

4. How We Use Your Information

We use the information we collect for several purposes, including:

Providing Services: We use your information to process transactions, ship products, and offer customer support.
Improving Our Website: Usage data helps us enhance website functionality, optimize content, and improve user experience.
Communicating with You: We may send emails to inform you of promotions, updates, or important changes to our services.
Legal Compliance: We process data where required to comply with legal obligations.

Legal Basis for Processing Personal Data:

Under GDPR, we rely on the following legal grounds for processing your personal data:

Consent: You provide clear consent for us to process your personal data for specific purposes.
Contract: Processing is necessary for the performance of a contract to which you are a party.
Legitimate Interests: We may process your data where we have legitimate business interests, such as fraud prevention or improving website performance.

5. Data Sharing and Disclosure

We take your privacy seriously and do not sell or rent your personal information. However, in certain cases, we may share your data with trusted third parties:

Service Providers: We may share your data with vendors, partners, or contractors who assist us in operating the website, fulfilling orders, or providing customer support.
Legal Obligations: We may disclose your personal information if required by law or to comply with legal processes.
Business Transfers: In the event of a business merger, acquisition, or sale, your information may be transferred as part of the transaction.

6. Data Security

We implement various security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and regular security audits. However, no system is 100% secure, and we cannot guarantee the absolute security of your data.

7. Data Retention

We retain personal data for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Factors determining retention periods include:

The nature of the data and the reason for collection.
Our legal obligations, such as tax or regulatory requirements.

8. Your Rights

As a user, you have several rights regarding your personal information:

Under GDPR:

Right to Access: You can request a copy of the personal information we hold about you.
Right to Rectification: You can request corrections to inaccurate or incomplete personal data.
Right to Erasure: You may request the deletion of your personal data in certain circumstances.
Right to Restrict Processing: You can request that we limit how we use your personal data in specific situations.
Right to Data Portability: You may request that your data be provided in a structured, machine-readable format to transfer to another service.
Right to Object: You have the right to object to certain types of data processing, including direct marketing.

Under CCPA:

Right to Know: You can request information about the categories and specific pieces of personal data we collect, use, and disclose.
Right to Delete: You may request the deletion of your personal data, subject to certain exceptions.
Right to Opt Out: You can opt out of the sale of your personal data (note: we do not sell personal data).

To exercise any of these rights, please contact us using the details provided in the “Contact Information” section below.

9. Cookies and Tracking Technologies

We use cookies to improve your browsing experience, track website usage, and deliver personalized content. Cookies are small files stored on your device by your browser. They help us remember your preferences and understand how you interact with our site.

You have control over how cookies are used. You can adjust your browser settings to disable cookies or notify you when they are being used. However, disabling cookies may affect the functionality of certain features on our site.

10. Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal data from children. If we learn that we have inadvertently collected information from a child under 13, we will take steps to delete such data. If you are a parent or guardian and believe we have collected information from your child, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our data practices or legal obligations. Any updates will be posted on this page, and we will notify you of significant changes by email or through a prominent notice on our website. We encourage you to review this policy periodically to stay informed about how we protect your privacy.

12. Contact Information

If you have any questions or concerns about this Privacy Policy or wish to exercise your rights regarding your personal data, please contact us here.

Thank you for trusting TractorSuspensionSeat.com with your personal information. Your privacy is our priority, and we are dedicated to keeping your data secure and respecting your rights.